Frequently Asked Questions

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RV Inspector Professional

Read our frequently asked questions to learn more about RV Inspector Professional.

Yes, we offer a 14 day free trial to allow you to test our full template.  Visit the RV Inspector Professional Free Trial page to learn more and get started for free.

iAuditor is a mobile checklist app used for creating checklists, conducting audits and sending off reports on the spot. Using iAuditor, you can build inspection checklists in mobile-friendly forms.

We leveraged iAuditor’s responsive platform to build the RV Inspector Pro custom template based on the NRVIA RV Inspection format for all RV types.

Yes, we have put together a few how-to videos so you can see RV Inspector Professional in action.

Check out or How To Videos page

With a free iAuditor account, you can generate shareable reports in pre-set formats, both as a web report and as a PDF, and identify who they should go to so the right information goes to the right place every time.

Additional export formats are available with a Premium iAuditor account that include: .Doc, .CSV .JSON and .XML.

Read the iAuditor support page on generating inspection reports.

 

Export a PDF Inspection Report

iAuditor automatically creates a formatted report for you immediately after finishing your inspection. Use these reports to generate a PDF or interactive web document that you can share with internal stakeholders, or external clients and customers.

Learn via video

Review the steps required to export to a PDF from the mobile app

IMPORTANT NOTE

Emailing PDFs through the mobile application requires your devices native iOS or Android mail application to be set up first. Find out how to personalize your reports by creating Report preferences.

Mobile: Steps to export a PDF

  1. After completing an inspection, return back to the “Inspections > In progress and complete” menu, and click on the inspection you would like to export.
  2. Click on “View & Download Report”
  3. From here, click on either ‘Download PDF’ or ‘Send PDF’ from the bottom menu.
  4. If you select “Download PDF”  a render of the PDF displays with options to save. If you select ‘Send PDF’ an email will open.
IMPORTANT NOTE

To export a web report from a completed inspection, click “View Report” and follow the same steps as above. Instead of opting to “Download PDF” instead choose to “Share Report.”

Web App: Steps to export a PDF

To export any other format of the report (CSV, Word, etc.), you will need to do this on our web application.

  1. Go to “Inspections” on the web application
  2. Check the inspection that you need to export
  3. Note: You can check multiple inspections to export at once. However, the maximum you can export at once is 10 inspections.
  4. Click on the “Export” drop-down in the top right
  5. Select the format you wish to export (PDF, Word, etc.)
  6. Inspection file(s) will download
  7. If you need to send this, you can attach the downloaded file to an email through your email client.

 

For additional instructions for exporting reports, read the iAuditor support page on exporting.

 

Tip: Audits with images can easily exceed email attachment limits. Reducing Media Resolution and Media Quality inside Media Options can help reduce file size.

iAuditor offers two account types.  The Key differences and account costs are listed below.  But for more up to date and detailed information on each account type, please review iAuditor’s pricing page.

  • Free – $0
    • Upload and download up to 10MB per month
    • Export reports in PDF only
  • Premium – $19/mo (when paid annually)
    • Unlimited data upload and download per month
    • Additional export formats incl. .Doc, .CSV .JSON and .XML
    • Advanced Analytics with custom dashboards and reports
    • Custom branding of reports
    • Support via email and chat

*Note: iAuditor gives you a 30 day free trial and allows you to cancel your account at anytime, no questions asked.  This is great if you have busy months and want to pay for an iAuditor account with unlimited uploads and downloads during your busy time, and then downgrade to a free account during your slow months.

After your purchase has been confirmed you will receive an email with the Template download link and instructions on how to import the template into iAuditor.

In the event that you did not receive this email and/or you misplaced the email, you may gain access to your template download file in the following way:

Please email us at: info2dbrvi@gmail.com.

Please include the following in your email:

  • Copy of your Order Confirmation and/or purchase receipt
  • Your name and phone number

After we confirm your purchase, we will email you the template download file and instructions for importing the template into iAuditor so that you can get setup and start conducting your RV Inspections.

Yes, you can customize the RV inspection reports to reflect your logo, brand, colors and more.

Use Report Preferences

Report preferences allow you to customize how your reports will look for each template, allowing you to show/hide different information for each preference you save. This could be particularly useful if you need to only display certain information for clients and another set of information for internal staff, as well as setting up emails to prefill when sending PDF reports on mobile.

Learn via video

Part 1: Creating a report preference

Part 2: Creating email templates

IMPORTANT NOTE

“Manage Report Preference” permission is required to create and edit organization global report preferences. For instructions on how to provide users the permission as an Administrator, see the article here.

Web app: Set up Report Preferences

  1. Login to the iAuditor web app and select “Templates” from the left-side menu
  2. Hover your mouse over the template you wish to create the Report Preference for and click the blue “Edit” button on the right-side
  3. The template editor will launch with three tabs along the top of the page, navigate to the “Report” tab
  4. You will see the Report Preference panel on the right-side, click “+ New preference” to begin creating a preference
  5. Choose whether you would like the preference to be “For this template only”, or be available “For all templates” in the organization
  6. Name the Preference, then select or deselect checkboxes, to add or remove certain information from appearing in the report
    You will also be able to upload a logo specific to the preference
  7. Continue until satisfied with the outcome (interactive preview shown to the left of the preferences menu) – when complete, press “Create and next”
  8. You will now have the option to create an email template where you can specify the “To:, CC: and BCC:, Subject and Body” of your email. These details, along with the previously specified information, will auto-populate when the inspection is sent from the mobile app. Please note that this requires your native email application to be set up.
  9. The web and PDF views of your reports now reflect your preference settings
  10. Optional: Default preference can be selected from the list of Preferences, setting one as default applies the particular preference settings automatically each time a report is generated from this template

Mobile app: Set up Report Preferences

  1. Launch the App and navigate to the “Inspection” menu
  2. Ensure you are on the “Templates” tab (not “In Progress & Complete”)
  3. Tap the template you wish to create the Report Preference for and select the “Edit” button upper right corner of the screen
  4. Toggle from template editor to the “Report” tab
  5. Press “Report Preference” upper left corner of the screen, click “+ New preference” to begin creating a preference
  6. Choose whether you would like the preference to be “For this template only”, or be available “For all templates” in the organization
  7. Name the Preference, then select or deselect checkboxes, to add or remove certain information from appearing on the report
    You will also be able to upload a logo specific to the preference
  8. Continue until satisfied with the outcome – when complete, press “Create and next”
  9. You will now have the option to create an email template where you can specify the “To:, CC: and BCC:, Subject and Body” of your email. These details, along with the previously specified information, will auto-populate when the inspection is sent from the mobile app. Please note that this requires your native email application to be set up.
  10. The web and PDF views of your reports now reflect your preference settings
  11. Optional: Default preference can be selected from the list of Preferences, setting one as default applies the particular preference settings automatically each time a report is generated from this template

Setting up the Email Template:

As part of the steps outlined above, you will be prompted to set up an email template. The email template not only allows you to specify “To:, CC:, and BCC:” fields, it also pull information from the title page of your inspection into the subject line. You can also pre-fill the body of your email, all while keeping a PDF of your inspection attached.

The Subject and Email Body can be populated based on inspection data, using the following symbols:
– Title of the template e.g.
– Title of the inspection e.g. Inspector Rex / 26 Feb 2020
– Date of inspection conducted e.g.
– Total score of inspection e.g.

How do I use Report Preferences when I complete an inspection?

  1. Press the “Preferences” button in the top right corner
    If you see “Filters” instead of “Preferences”, this means that no preferences have been set up for this inspection’s template
  2. Select from the list of preference options available. The number of options available depends on how many have been set up in the template editor.
  3. Press the > button to apply additional filters to this report if required.
  4. Choose items to add or remove for this specific report if required.
  5. Press “Done” to generate your report.
  6. Emails previously added to the preference will automatically populate your email client.
IMPORTANT NOTE

If you are using iOS (Apple), this will only work if you have successfully configured the native Apple Mail app.
If you are using Android, this will only work if you are using the Gmail or native mail app.